Shipping Policy

This policy applies only to orders placed for delivery in the United States. Standard shipping is free. Orders are normally processed within 1–2 business days, excluding weekends and U.S. public holidays. Estimated carrier transit after dispatch is 4–6 business days.

Tracking information is sent to the contact information supplied at checkout when available. Customers are responsible for a complete and accurate delivery address. Contact us promptly about a correction; changes cannot be guaranteed after fulfillment begins.

If tracking shows a delivery problem, or an order arrives damaged, defective, incomplete, or incorrect, contact Support@waterdiog.shop or (771) 300-1714. We will work with the carrier and preserve the quality remedies stated in the Refund Policy.

Merchant Information
Business name: waterdrop
Brand name: waterdrop
Email: Support@waterdiog.shop
Phone: (771) 300-1714
Physical address: 1719 Rhode Island Ave NW, Washington, District of Columbia, 20005, United States