Payment Policy

Payment Policy

About Credit/Debit Card

We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The payment options actually available for an order are displayed securely at checkout.

Payment information is encrypted and processed by Shopify and authorized payment providers. waterdrop does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

All charges are presented and settled in U.S. dollars (USD). Approved refunds are issued to the original payment method. Once issued, a refund is expected to arrive within 5–10 business days, depending on the bank or card issuer. Payment questions may be sent to Support@waterdiog.shop or (771) 300-1714.

Merchant Information
Business name: waterdrop
Brand name: waterdrop
Email: Support@waterdiog.shop
Phone: (771) 300-1714
Physical address: 1719 Rhode Island Ave NW, Washington, District of Columbia, 20005, United States